We will🦶 the shipping bill on all orders over $100

frequently asked questions

Product Questions

What are your socks made of?

dot on a sock® socks are made from 80% organic cotton, 16% elastane, 2% nylon and 2% polyester.

How do I know which dot colour (size) to purchase?

We have sizes for kids 18 months through to adults' size 13. See our size chart to pick your dot colour (size)

Are dot on a sock® socks sensory friendly?

dot on a sock® socks have been developed with kids with sensory needs in mind. These ribless socks are made from breathable organic cotton, feature additional padding in the sole and soft seams.

Shipping & Delivery

What is your shipping policy?

We usually ship socks within 4 business days utilising Australia Post. Click here to learn more about shipping.

Returns & Exchanges

Can I return my socks?

Yes, all purchases can be returned for an exchange or refund whithin 30 days of receiving order. Socks must me un-used and in their original condition.

Email hello@dotonasock.com.au to arrange a return - please include your order number.

See Returns and Exchanges for more information.

What if I choose the wrong sock size?

We will happily arrange an exchange - simply send an email to: hello@dotonasock.com.au.